This policy explains what information ALFIA collects when you visit alfia.com or place an order, and how we use and protect it.
1. What we collect
- Your name, email, phone, and billing and shipping addresses
- Your orders and messages you send us
- Basic technical data such as IP address, browser and device
Card payments are handled by Stripe. We never receive or store your full card details.
2. How we use it
To process and deliver your orders, reply to your questions, prevent fraud, improve our website and meet legal obligations.
3. Who we share it with
Only the services needed to run the store: our payment processor (Stripe), shipping providers and website analytics. They may use your data only to provide their service to us.
4. Cookies and browser storage
We use your browser’s storage to keep your shopping cart, and may use cookies to understand site traffic. You can disable cookies in your browser; some features may then not work.
5. Security
We use reasonable technical and organizational measures to protect your information from unauthorized access or misuse.
6. Your rights
Depending on where you live, you can ask to see, correct or delete your personal data, or opt out of marketing emails. Email us to make a request.
7. Children
Our site and products are for adults. We don’t knowingly collect information from anyone under 18.
8. Changes
We may update this policy; the date at the top shows the latest version.